Fastenal Company
Full-time – 10 yrs 5 mos – On-site
District Manager
Jun 2018 – Nov 2025 – 7 yrs 6 mos Panama District
• Lead 20+ people in sales and operations teams.
- Responsible for 12M in industrial sales for Panama.
- Oversee 3 physical branches across the country, under five business units, including an international export unit and an Onsite dedicated branch for the Panama Canal Authority. Developed the commercial strategy and monitored the P&L report.
- Develop long-term commercial relationships with customers and suppliers.
- Acted as the legal representative involved in all legal matters for the company.
- Awarded 2 times as the best District Manager outside of North America, which comprehends having the highest KPIs for all countries where Fastenal operates except for Mexico, US and Canada
Skills: Team Leadership · Operations Management · Business Development · Supply Chain Management · Innovation Development · Sales Management
General Manager
Feb 2017 – May 2018 – 1 yr 4 mos Penonome District
- Opened a strategic branch to serve the biggest contract customer in the country with over 5M in annual sales.
- Lead the achievement of sales goals and profitable growth of the sales team.
- Negotiate special prices with vendors and close multi-annual contracts with key customers.
- Coordinate warehouse management, supply, and inventory.
Skills: Cross-functional Team Leadership · Sales Processes · Distribution Logistics
Account Specialist
Jan 2016 – Jan 2017 – 1 yr 1 mo Panama District
- Provided exceptional customer service to a portfolio generating over $500K in annual sales.
- Prepared quotes and negotiated with both local and international suppliers to secure the best pricing.
- Managed inventory levels for contract customers, ensuring timely service and delivery.
- Coordinated billing and followed up on account receivables to maintain strong customer relationships
Skills: Customer Service · Leadership · Strategic Communications
Sales Support Specialist
Jul 2015 – Dec 2015 – 6 mos Panama District
- Warehouse lead responsible for coordinating receiving and delivery tasks, cycle counts, vending machine replenishments, warehouse and fleet maintenance.
Skills: Leadership · Organization Skills · E-Commerce · Interpersonal Communication
