Jonathan Reyes

Software Engineering student with solid knowledge in programming and project development. Passionate about technology with a strong interest in web and mobile development.

Experience in customer service, efficiently and courteously resolving inquiries and issues. Strong communication skills, teamwork, and analytical thinking. Committed to continuous learning and professional growth.

Software Development Intern at Georgia Tech Panama (2026-05 – Present)

• Collaborated in the design, development, and deployment of a web platform, actively participating in the full software development lifecycle.
• Backend Development with FastAPI: Created, structured, and optimized efficient endpoints for secure data management, processing, and communication.
• Front-End Development: Built the web application’s user interface, ensuring a modern, responsive design aligned with performance standards.
• Data Automation with Typebot: Participated in the design and integration of an interactive chatbot focused on automated response collection for dynamic questionnaires and surveys.
• Containerization with Docker: Configured isolated development and production environments, ensuring a continuous, consistent, and efficient deployment workflow.

Legal Assistant at R2 Legal Corp (2024-01 – 2024-03)

• Management of legal documents, including organization, filing, and preparation of case files. Developed strong organizational skills and attention to detail.
• Assistance in drafting legal documents such as briefs and correspondence. Gained familiarity with legal terminology and judicial processes.
• Conducted legal research, strengthening analytical and information synthesis skills.
• Client service, providing information and assistance. Developed communication and customer service skills.

Waiter at Chicken Lab (2022-09 – 2023-07)

• Customer service in a dynamic, high-pressure environment, taking orders and serving food and beverages efficiently.
• Management of customer satisfaction, resolving issues and addressing client needs. Developed communication and conflict resolution skills.
• Collaboration with team members to provide excellent service, strengthening teamwork abilities.

B.Sc. in Software Engineering – Technological University of Panama

Bachelor of Science – Instituto América (2021-12)