Virtual Assistant

Job Title: Medical Virtual Assistant (Full-Time Remote) We are seeking a reliable and detail-oriented Medical Virtual Assistant to support our growing healthcare operations. The ideal candidate has strong administrative skills, experience in patient coordination, and a solid understanding of HIPAA compliance.

Key Responsibilities: Schedule and manage patient appointments efficiently Handle inbound/outbound calls for appointment setting and follow-ups Maintain accurate patient records and documentation Perform general administrative tasks (email management, data entry, CRM updates) Ensure all communications and data handling comply with HIPAA regulations Coordinate with healthcare providers and internal teams Requirements: Proven experience as a Medical Virtual Assistant or similar role HIPAA training/certification (required) Strong experience in appointment setting and patient communication Background in administrative support (healthcare preferred) Physical Therapy (PT) clinical experience is a strong plus Excellent English communication skills (spoken and written) Proficient with EMR/EHR systems and scheduling tools Highly organised with strong attention to detail Preferred Skills: Experience working with US-based healthcare practices Familiarity with tools like Kareo, Athenahealth, or similar systems Ability to multitask and work independently in a remote environment