Andrea Beatriz Arenas

I possess a remarkable combination of empathy, multitasking abilities, and exceptional communication skills. I refined my telephone demeanor, empathy, and the ability to assist and provide information effectively. My fluency in English, coupled with my varied experiences, speaks to my versatility and adaptability in diverse professional settings.

Bilingual Customer Service Agent at Teleperformance Peru SAC

May 2021 - September 2023

• Assisted customers with account and delivery issues via phone and live chat.
• Utilized empathy and multitasking skills to resolve customer inquiries effectively.

Video Medical Interpreter at Bilingual SAC

October 2023 - November 2023

• Facilitated communication between healthcare providers and patients, ensuring accuracy and cultural sensitivity in medical interpretations.

• Intermediate and Advanced English studies at Cultural Peruano Británica.
• Ongoing Medical Technology in Clinical Laboratory studies at Universidad Norbert Wiener.