Brandon Ramírez

Bilingual Senior Executive oriented to provide high levels of costumer service, search for solutions to any problem, mantain a solid database and attract new clients with more than 10 years of experience in custumer service, commercial advise and sales solutions in companies in technology industry, retail, banking services

Call Center | Cross-selling | Data entry | Customer service - TELEPERFORMANCE (TP)

(2025-01 - 2026-12)

• Making reservations, providing support, and offering new membership enrollments to new customers so they can be Marriott Bonvoy Members
• Upgrades to existing reservations so guests could enhance their stay experience

Hotel Host | Hotel Supervisor | Laundry | Room Attendant - JAY PEAK RESORT - Vermont – USA

(2024-01 - 2025-12)

• Room reservations
• Laundry assistant.
• Housekeeper

Commercial advisor | Data entry | Customer service - COOLBOX (Radioshack)

(2022-01 - 2023-12)

• Customer service and advice on technological products.
• Replacement of merchandise.
• Sales and inventory control
• Cash register closing
• Control and requirement of warehouse products

Cashier services | Customer service | Commercial Advisor - MULTISERVICES AND ATMs

(2013-01 - 2019-12)

• Customer service at agents (BCP – MULTIRED – BBVA – SCOTIABANK).
• Management of P.O.S for payments of services, deposits, withdrawals, transfers.
• Virtual recharges for different national operators

English Academy - Instituto Cultural Peruano Norteamericano (ICPNA) (2016-01 - 2020-12)

University - Universidad Peruana de Ciencias Aplicadas (UPC)