Indigo

Professional English–Spanish interpreter with experience in medical and community interpretation via Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI). Skilled in delivering accurate, complete, and impartial interpretation while maintaining strict confidentiality and compliance with HIPAA standards. Experienced in handling high-pressure and sensitive calls in remote environments.

VRI Medical Interpreter (Remote) - KonnectCx / Equiti - Remote

(2025-09 - 2026-01)

• Provided video remote medical interpretation between healthcare providers and patients.
• Utilized appropriate medical terminology across multiple specialties.
• Ensured full compliance with HIPAA and professional interpreting ethics.
• Facilitated clear and culturally appropriate communication.

OPI Interpreter – Medical & Community Services - Interpretia - Remote

(2023-11 - 2024-02)

• Delivered over-the-phone interpretation (OPI) for medical and non-medical settings.
• Handled complex calls including 911 emergencies, mechanical services, jail, and recorded statements.
• Maintained accuracy, neutrality, and emotional control in high-stress situations.
• Applied consecutive interpreting techniques and short-term memory skills.

Telephone Interpreter (Remote) - Teleperformance – Interpretia Campaign / Language Line Solutions - Remote

(2024-11 - 2025-01)

• Provided professional telephone interpretation services for Language Line Solutions.
• Followed quality assurance standards and confidentiality protocols.
• Adapted register and tone according to call context and client needs.