Ismael Simeón
Support Agent
Talento
LimaMiembro desde 28 de septiembre de 2026
Effective communicationTroubleshootingOrganization and time managementEfficient chat support and touch typingRapid learning capability
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Effective communicationTroubleshootingOrganization and time managementEfficient chat support and touch typingRapid learning capability
Sobre mí
My goal is to contribute my organizational, communication and problem-solving skills in a dynamic environment, supporting the success of the company while continuing to develop professionally and take on new challenges that allow me to keep learning and growing within a collaborative team.
Experiencia
Support Agent at Teleperformance (2024 & 2026)
- Provided customer support for a car rental platform, answering queries, managing reservations, modifications and cancellations
- Resolved incidents to guarantee a satisfactory experience via phone
- Provided customer service via chats and emails for a fundraising platform
- Managed inquiries related to funds, donations and other multiple issues
Educación
Financial Administration in Financial Administration – CEPEBAN (2022-07 – 2023-08)
English C1 in English – ICPNA (2023 – 2025)
Habilidades
Support Agent
