Jenniffer Maticorena

I have finished the Translation and Interpretation career. I am passionate about languages. I know how to work in groups and under pressure. Very punctual. Eager to fulfill my goals.

Customer Service Manager at Extreme Residential (2019-06 – Present)

Answer calls and emails from customer, builders and field worker. Schedule jobs and service calls. Also, check and process payments for people under my command.

Bilingual Quality Analyst at Konecta (2018-01 – 2019-01)

Verify that executives give a proper service to all customers. Ensuring that executive processes are followed while keeping a cordial and nice treat with the customers.

Bilingual Customer Service Representative at Konecta (2016-01 – 2019-01)

Provide attention to all customers by answering product and service questions; suggesting information about other products and services.

Receptionist at Hostel Malka (2013-04 – 2015-11)

Welcome guests as they arrive at the hotel. My duties included checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments. They provide guests with information, answer their queries and deal with complaints.

Technician in Translation and Interpretation – CIBERTEC TECHNOLOGICAL INSTITUTE (2012 – 2018)