Support Analyst
Envía una oferta de trabajo directamente a este candidato
Proporciono asistencia técnica y apoyo para consultas y cuestiones relacionadas con los sistemas informáticos, el software y el hardware, ejecute programas de diagnóstico para resolver problemas. , resuelvo problemas técnicos con redes de área local (LAN) y otros sistemas, realice un seguimiento con los clientes para asegurarse de que el problema se ha resuelto. Cursos en ITIL Fundations, CCNA, Cloud Computing, Ciberseguridad, dominio idioma Ingles avanzado.
Senior bilingual technician with a degree in Computing and Informatics with more than 8 years of work experience, holding positions such as Network Administrator and Head of laboratories, help desk, office automation teacher. IT team leader, with completed courses in ITIL Foundations, CCNA, Cloud Computing and Cybersecurity.
Strong problem solving skills, experience selling IT products, good management to work under pressure, multitasking, experience using customer support systems, ecommerce.
CISCO Introduction to Cybersecurity, CIBERTEC (CISCO CCNA v7 Routing & Switching), ITIL Fundamentals v4.0, Ingles. Graduated in computing and information technology
