シッピーMana

Highly motivated team player who's always looking to self-innovate in new ways with 8 years of experience within the restaurant industry. People-oriented & well adaptable to new situations & environments.

Server & Host at KATSU CAFE (2018-01 – 2023-01)

• Attention to greeting guests clearly & in a friendly manner.
• Ability to communicate with guests in their preferred language (Japanese).
• Attentiveness to side work without overlooking the "guests first" approach.
• Ability to navigate & work under high volume.
• Ability to reliably open/close establishment on time in a mannerly fashion without overlooking the "guests first" approach.

Bartender/Server/Barista & Night Shift Manager at CHOCOLAT HILLCREST (2023-01 – 2024-12)

• Tourist-based location. Ability to create lasting impressions & returnees/regular guests.
• Attention to greeting guests clearly & in a friendly manner.
• Ability to sell with sincerity; understanding of the menu and what items pair well with each other.
• Understanding the importance of dietary restrictions and allergens while navigating guests through the menu with well intentions.
• Ability to follow recipes regarding drink making efficiently and quickly (alcoholic & espresso/coffee drinks alike).
• Attentiveness to side work without overlooking the "guests first" approach.
• Ability to reliably open/close establishment on time in a mannerly fashion.

Server at RAMEN RYOMA HILLCREST (2025-01 – Present)

• Ability to communicate with guests in their preferred language (Japanese).
• Attentiveness to side work without overlooking the "guests first" approach.
• Ability to upsell sake/shochu/on-tap & recommend omakase/sashimi accordingly.
• Ability to navigate & work under high volume.
• Ability to reliably open/close establishment on time in a mannerly fashion without overlooking the "guests first" approach.