Miluska Gallardo

As a Paralegal and Case Manager with over 4 years of experience across New York, California, and Texas law firms. I bring a dynamic skill set to efficiently manage caseloads, ensuring the timely resolution of any assignment. Proficient in software such as SmartAdvocate, Merus, RingCentral, Slack, Cloudlex, Adobe, Microsoft Office, my quick adaptability to new technologies complements my expertise in drafting documents, emphasizing client communications, and meticulously managing intricate case details.

Fluent in both English and Spanish, my diverse background and skills make me as an ideal candidate for your company.

Litigation Paralegal (2023-08 – 2026-05)

• Document Collection and Organization: Collecting and organizing relevant documents such as accident reports, medical records, insurance policies, witness statements, and correspondence with insurance companies.
• Communicating with Clients: Maintaining regular communication with clients to provide updates on their case, answer questions, and gather additional information as needed. This may include explaining legal processes, obtaining signed authorizations, and coordinating appointments.
• Medical Records Management: Requesting, obtaining, and organizing medical records and bills related to the client's injuries from healthcare providers. Summarizing medical records for attorney review.
• Investigation Support: Assisting with the investigation of the accident, which may involve obtaining accident scene photos, obtaining surveillance footage, and interviewing witnesses.
• Drafting Legal Documents: Drafting legal documents such as demand letters, settlement agreements, and pleadings under the supervision of attorneys.
• Deadline Management: Tracking deadlines for filing legal documents, responding to discovery requests, and scheduling court appearances to ensure compliance with procedural requirements.

Workers Compensation Paralegal (2022-01 – 2023-07)

• Liaise between injured workers, employers, medical professionals, and insurance carriers.
• Provide clear and timely communication to all parties involved in the case.
• Explain the workers' compensation process, rights, and benefits to clients.
• Request, obtain, and review medical records related to the injury.
• Coordinate with healthcare providers to ensure the timely submission of medical documentation.
• Prepare and maintain detailed case files.
• Document all relevant information, correspondence, and actions taken throughout the case.
• Ensure compliance with workers' compensation laws and regulations.
• Work with medical providers to coordinate and monitor the treatment plans for injured workers.
• Assist in the preparation of cases for depositions
• Schedule depositions
• Gather relevant documentation and communicate with legal counsel.
• Use case management software and tools to track and update case information.

Translation and Interpreting Program – Peruvian University of Applied Sciences (2017 – 2023)

English Advanced Program – Peruvian North American Cultural Institute (2013 – 2016)