Summy Alarcon

Experienced in customer service, communicating with international clients in English and Spanish. Recognized for strong organization, adaptability, and problem-solving skills.

Restaurant Steward at NORWEGIAN CRUISE LINE (2025-01 – Present)

• Assisted with restaurant operations in a high-demand international environment, maintaining high standards of cleanliness and guest service.

Bilingual Customer Service Representative at TELEPERFORMANCE (2024-01 – 2025-12)

• Provided customer service in English and Spanish, resolving inquiries regarding health insurance, and logging each interaction in the system accurately.

Waiter at ROSARI (2024-01 – 2025-12)

• Direct customer service, order taking, and coordination with the team to provide efficient service.

Multifunctional Advisor at CINEPLANET (2023-01 – 2024-12)

• Customer service, support with food and beverage service, and ensuring a comfortable experience for visitors.

Commercial Aviation – COLUMBIA INSTITUTE (2022-01 – 2025-12)

First Aid – SAN PABLO INSTITUTE (2024-01 – 2024-12)