Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary:As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems.
Your typical day will include collaborating with team members to troubleshoot problems, analyzing system performance, and implementing solutions to enhance system functionality.
You will also be responsible for ensuring that the systems operate smoothly and efficiently, contributing to the overall success of the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Analyze system performance and identify areas for improvement.
- Collaborate with crossfunctional teams to resolve technical issues.
- Document processes and solutions for future reference.
- Provide training and support to endusers as needed.
- Stay updated on industry trends and best practices to enhance service delivery.
Professional & Technical Skills:
- Required Skill: Expert proficiency in SAP GRC Access Control.
- Strong understanding of access management and compliance processes.
- Experience with system integration and data management.
- Ability to troubleshoot and resolve technical issues effectively.
- Familiarity with security protocols and risk management frameworks.
Additional Information:
- The candidate should have minimum 2 years of experience in SAP GRC Access Control.
- This position is based at our Manila office. Minimum 2 year(s) of experience is required
Accenture in the Philippines