Back-End Software Developer

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Role objective The Back-end Software Developer is responsible for designing, developing, and maintaining robust, scalable back-end services and APIs on our e.things cloud platform. Working within cross-functional teams including Gateways, API + Marketplace, and Stabilization &

• Leave Backfill, you will implement server-side logic, integrate with databases and external services, and ensure high-performance, secure solutions. Through strong technical skills and collaborative approach, you will contribute to the successful delivery of complex features while maintaining code quality and system reliability. API &

• Service Development Platform Integration Quality Team Collaboration Key Responsibilities Responsibilities of the Back-end Developer will include but are not limited to: Software Development &

• Implementation • Develop high-quality, maintainable back-end services, APIs, and microservices using our technology stack • Implement server-side logic for complex business requirements across the e.things platform • Build and maintain RESTful APIs and ensure proper integration with front-end applications, devices and external systems • Develop data processing pipelines and integration services for connected vehicle data ingestion and transformation • Write clean, efficient, and well-documented code following established coding standards and best practices Platform integration &

• Data Management • Work with databases including MongoDB and Redis to design efficient data storage and retrieval mechanisms • Implement caching strategies and optimize database queries for performance and scalability • Integrate with message queuing systems (RabbitMQ, Kafka) for asynchronous processing and event-driven architectures • Develop and maintain data synchronization processes and ETL workflows • Ensure proper error handling, logging, and monitoring across all developed services Quality Assurance &

• Security • Write comprehensive unit tests and integration tests to ensure code reliability and maintainability • Participate in code reviews and provide constructive feedback to team members • Debug and resolve technical issues in development, staging, and production environments • Implement proper logging and monitoring practices to support system observability • Follow security best practices including authentication, authorization, and data protection Collaboration &

• Team Participation • Work closely with Lead Software Developers and Software Architects to implement technical designs • Collaborate with Business Analysts and Product Management to understand and clarify requirements • Participate in agile ceremonies including sprint planning, daily stand-ups, and retrospectives • Contribute to technical discussions and provide input on implementation approaches • Support knowledge sharing initiatives and documentation efforts within the team Join the A-Team and experience the A-Life!

Acquire

Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do.

Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team.

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