Client Development Associate

Company Description Learn Lab is a professional training and development institution focused on helping individuals and organizations build the skills needed to succeed in a rapidly changing workplace. The organization designs and delivers workshops, seminars, certification programs, and customized training solutions that support career advancement and organizational growth.

Role Description The Client Development Associate is a full-time hybrid role based in Pasig, with a mix of onsite and work-from-home arrangements. This role focuses on identifying prospective clients, nurturing relationships, and promoting Learn Lab’s training and development solutions to organizations and professionals. Day-to-day responsibilities include conducting outreach via calls, emails, and meetings; presenting program offerings; preparing proposals and quotations; and coordinating with internal teams to ensure smooth onboarding and delivery of services.

The associate will maintain accurate client records in CRM tools, track sales activities, and contribute to campaigns and events that drive client engagement and enrollment. Collaboration with marketing, operations, and training teams is key to achieving client satisfaction and meeting revenue targets.

Qualifications

• Demonstrated skills in client relationship management, customer service, and stakeholder communication.
• Experience in sales, business development, or account management within education, training, or professional services is highly beneficial.
• Strong verbal and written communication skills, including the ability to deliver clear presentations and persuasive proposals.
• Proficiency in using CRM systems, productivity tools (e.g., spreadsheets, documents, presentations), and online communication platforms.
• Ability to work effectively in a hybrid setup, manage time independently, and prioritize multiple client-facing activities.
• Collaborative mindset with the ability to coordinate with cross-functional teams and contribute to marketing or outreach initiatives.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred, or equivalent relevant experience.
• Interest in professional development, learning solutions, and helping clients improve workforce performance is an advantage.