Client Services Associate

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary The Client Service Associate is responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Supports and ensures compliance to the bank’s policies, procedures and requirements of the Branch Banking Group.
• Coordinate with the Service Officer, Branch Head to ensure timely execution of tasks
• Prepare and maintain records and reports as needed
• Ensure compliance with bank’s policies, procedures and regulatory requirements

Qualifications

• Bachelors’ degree relevant to the job, (preferably Business course)
• One (1) year experience in administration in branch operation in a commercial or universal bank is an advantage
• Required Skills: proficiency in computer and business applications; effective oral and written communication skills; effective interpersonal skills.