CloudOps Engineer

We are seeking a CloudOps Engineer to manage, optimize, and support multi-cloud environments. This role is responsible for ensuring the availability, performance, security, and operational efficiency of mission-critical cloud infrastructure and applications. The ideal candidate has strong AWS expertise, hands-on experience with another public cloud platform, and a solid background in DevOps, Kubernetes, automation, and technical support.

Key Responsibilities

• Manage and optimize multi-cloud environments, ensuring high availability, performance, security, and operational reliability of mission-critical systems.
• Partner with SRE, DevOps, Infrastructure, and cross-functional teams to support cloud operations and drive continuous improvement.
• Serve as an escalation point for technical issues, leading incident investigations, troubleshooting, root-cause analysis, and systems administration.
• Implement and support DevOps and CI/CD practices across public, private, and hybrid cloud environments.
• Develop and maintain automation, monitoring, documentation, reporting, and operational processes to improve efficiency and system reliability.
• Evaluate technical challenges and provide cloud and infrastructure solution recommendations aligned with business and operational requirements.
• Serve as a Subject Matter Expert (SME) on cloud platforms, infrastructure services, and operational best practices.
• Lead or contribute to engineering projects and technical programs that improve scalability, reliability, security, and operational excellence.
• Collaborate with technical customer success and support teams to resolve infrastructure and platform-related concerns.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field.
• 3+ years of hands-on experience with AWS.
• Hands-on experience with at least one additional public cloud platform, such as Azure, Google Cloud Platform (GCP), or Alibaba Cloud.
• Experience with cloud architecture, design, implementation, or optimization is highly preferred.
• Proven experience implementing DevOps and CI/CD practices across public, private, or hybrid cloud environments.
• Hands-on experience with Kubernetes and containerized application deployments.
• Experience with DevOps and CI/CD tools such as Git, GitLab, GitHub, Jenkins, Artifactory, TeamCity, or Spinnaker.
• Strong experience in technical support, systems administration, infrastructure, and cloud services.
• Experience with incident management, troubleshooting, root-cause analysis, and production support.
• Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
• AWS or other relevant cloud certifications are preferred.