RMG Recruitment AgencyWe are seeking a highly experienced Conversion Desk Manager to lead and scale a high-performing conversion operation within a regulated environment.
This role will initially manage a team of 10 conversion agents, with a clear and aggressive growth plan to 75 agents in a short timeframe.
The position requires a senior leader with proven conversion expertise, strong people management skills, and the ability to operate confidently with international stakeholders.
Lead, manage, and rapidly scale a large conversion desk
Drive sales performance with a strong focus on conversion rates and closing quality
Implement structure, KPIs, and performance monitoring across the team
Work closely with overseas owners and senior management
Maintain a professional, motivated, and compliant sales environment
Ensure full adherence to regulatory and compliance standards
Build and maintain positive staff relations during rapid growth
Minimum 5 years' experience in conversion or sales management
Proven experience managing large, high-volume sales teams
Strong personal sales and closing skills (assessed via simulations)
Demonstrated experience working in regulated environments
Prior exposure to the following markets is a strong advantage:
Excellent leadership, communication, and interpersonal skills
Ability to manage performance, discipline, and motivation at scale
Must be based in the Philippines (remote role, no relocation)
Fluency in English is required; Spanish is a bonus
Ability to provide at least two professional references
Willingness to undergo all required screening during the interview process
Competitive salary, negotiable based on experience
This is a rare opportunity to take ownership of a fast-scaling conversion desk within a regulated organization, working directly with international decision-makers and building a large, high-impact team from the ground up.
Mid-Senior level
Full-time
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