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CSR Virtual Hiring Process

Customer Service
Stackph
Quezon, Philippines1 month ago

Job description

Job description

Job Description

Assist customers with inquiries, concerns, and account-related requests.

Provide accurate information and excellent customer service.

Handle customer concerns professionally and efficiently.

Resolve issues while maintaining a positive customer experience.

Document customer interactions and update account information.

Follow company policies, procedures, and quality standards.

Work collaboratively with the team to meet performance goals.

Qualifications

Open to any educational attainment.

With or without BPO experience, depending on the account.

Good communication and customer service skills.

Willing to work on shifting schedules, weekends, and holidays.

Must be willing to work onsite.

Strong problem-solving and multitasking skills.

Why Join Us?

Competitive salary package

Career growth opportunities

Training provided Fast and convenient hiring process

Interested in this role?