Ecommerce Associate

Role Description

We are looking for a motivated and detail-oriented E-Commerce Associate to support the daily operations of our online stores across Lazada, Shopee, Shopify, and TikTok Shop. This role is ideal for individuals who are passionate about e-commerce, digital marketing, and online selling. Fresh graduates with relevant academic backgrounds, internships, or project-based experience are encouraged to apply.

Key Responsibilities

• Manage product listings across Lazada, Shopee, Shopify, and TikTok Shop.
• Upload and update product information, images, pricing, and promotional offers.
• Monitor inventory levels and coordinate stock updates.
• Process and track customer orders to ensure timely and accurate fulfillment.
• Respond to customer inquiries, messages, and reviews professionally.
• Assist in planning and executing online campaigns, vouchers, and promotional events.
• Monitor marketplace performance and prepare sales and performance reports.
• Conduct competitor and market research to identify business growth opportunities.
• Ensure compliance with marketplace policies, guidelines, and standards.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Information Technology, Communications, or a related field.
• Fresh graduates are welcome to apply. Applicants with 1-2 years of experience in E-Commerce, Marketplace Operations, Online Selling, or a related field will have an advantage.
• Basic knowledge of or exposure to Lazada, Shopee, Shopify, or TikTok Shop through academic projects, internships, freelance work, or previous employment.
• Strong computer, internet navigation, and digital literacy skills.
• Proficiency in Microsoft Excel, Google Sheets, or similar productivity tools.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to manage multiple tasks effectively.
• Willingness to learn and adapt in a fast-paced e-commerce environment.

What We Offer

• Competitive salary and benefits package
• Comprehensive training and mentoring programs
• Career growth and advancement opportunities
• Collaborative and supportive work environment
• Hands-on experience managing leading e-commerce platforms
• Learning and development opportunities for fresh graduates and early-career professionals
• Exposure to real-world e-commerce, digital marketing, and marketplace operations