Project Manager - Payroll

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact.

At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities The Project Manager position provides delivery and project support for HR BPO operations, including Talent Acquisition, HR, and Payroll services. This role supports small to medium-scale initiatives that focus on coordination, tracking, reporting, and continuous improvement.

The Project Manager ensures initiatives are executed effectively, risks are identified early, and stakeholders remain informed throughout the project lifecycle. The role may also support innovation and continuous improvement initiatives and act as a subject matter expert (SME) or project team member on client-led projects.

Responsibilities:

• Develop, maintain, and manage project charters and project plans for assigned initiatives
• Coordinate project activities from initiation through completion, ensuring timelines and deliverables are met
• Prepare and deliver project status updates and progress reports to leadership and stakeholders
• Identify, track, and mitigate project risks; escalate issues as appropriate
• Facilitate communication between project stakeholders, operational teams, and leadership
• Support multiple initiatives simultaneously while maintaining organization and attention to detail
• Review business processes and procedures to identify opportunities for improvement and increased efficiencies
• Support the design and implementation of continuous improvement and innovation projects in support of HR BPO delivery operations
• Assist with temporary projects and ongoing operational initiatives as needed
• Act as a project team member or subject matter expert (SME) on clientled projects when required
• Support adoption of standard project management and delivery best practices across assigned initiatives

Required education

• Bachelor's Degree

Preferred education

• Bachelor's Degree

Required technical and professional expertise

• Minimum 1 year of basic to intermediate project management experience
• Minimum 1 year of experience in Talent Acquisition, HR, or Payroll BPO environments
• Experience supporting process improvement or operational efficiency initiatives
• Formal project management learning, training, or coursework (e.g., internal training, foundational PM education, or certifications-in-progress)
• Strong organizational, communication, and documentation skills
• Working knowledge of Microsoft Word, Excel, PowerPoint, and collaboration tools
• Ability to manage multiple tasks and priorities in a dynamic delivery environment
• Fluency in English

Preferred technical and professional experience

• Experience supporting HR or Payroll service delivery operations
• IBM Agile Explorer certification or higher
• IBM Enterprise Design Thinking Practitioner certification or higher
• IBM Project Management Best Practices: PMG 136G
• PMG 137G
• Experience with project management and collaboration tools such as: Monday.com, Mural
• Experience supporting clientfacing initiatives or participating in clientled projects

ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration.

We believe in the power of technology responsibly used to help people, partners, and the planet.

YOUR LIFE @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have at hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS For additional information about location requirements, please discuss with the recruiter following submission of your application.

Locations: QUEZON CITY, National Capital Region (Manila), Philippines