Python Developer

Job Description:

Education and Work Experience

• Hands-on experience deploying and administering enterprise observability platforms, including server/agent deployment, integrations, log management, dashboards, monitors, and alerts; experience with Datadog is a plus.
• Hands-on experience administering enterprise Agile/DevOps platforms, including user, project, and pipeline management; experience with Azure DevOps and familiarity with Agile and CI/CD practices are preferred.
• Hands-on experience providing third-level technical support in enterprise IT operations, including incident, problem, and change management aligned with ITIL practices and SLA-driven environments.

Technical Knowledge

• Strong coding ability in Python, PowerShell, and Bash, with Visual Studio Code as the primary IDE.
• Familiarity with AI coding agents (e.g., GitHub Copilot) and concepts such as system prompts and retrieval-augmented generation (RAG).
• Practical experience deploying serverless automations on cloud platforms (e.g., Azure Functions or AWS Lambda), with Azure experience preferred.
• Solid server administration expertise across Windows and Linux environments, including agent installation, configuration, and troubleshooting.
• Working knowledge of networking fundamentals to support SaaS agent deployment and on-premises components across enterprise network boundaries.
• Ability to quickly learn and administer additional SaaS platforms (e.g., GitHub, Flexera) as the portfolio expands.
• Cloud literacy with hands-on experience in Microsoft Azure; AWS experience is a plus.

Soft Skills

• Exceptional written and verbal communication skills, with the ability to translate vendor updates into clear internal briefings and presentations.
• Strong coaching capability to guide users and power users on platform standards, best practices, and data handling.
• Strong coordination and stakeholder management skills to engage with internal teams and external vendors.
• Self-motivated and able to work independently while leading communities of practice and driving automation initiatives. Tools/Software
• Experience with enterprise observability platforms (e.g., Datadog).
• Experience with Agile/DevOps platforms (e.g., Azure DevOps).
• Familiarity with SaaS platforms such as GitHub and Flexera.
• Experience with IT Service Management platforms (e.g., ServiceNow).
• Proficiency in development tools such as Visual Studio Code.

Certification

• Relevant cloud certifications (e.g., Microsoft Certified: Azure Administrator Associate) are a plus.
• ITIL certification or equivalent is highly desirable.