Complaints jobs in Quezon

Job Purpose Responsible for the planning, organizing, coordinating, strategizing and supervising the overall activities of the Card Delivery, Vendor Management and CRM and Complaints Management Section in accordance with the approved standard operating procedures and business targets. Develops sound

Job Purpose •Responsible for the planning, organizing, coordinating, strategizing and supervising the overall activities of the Card Delivery, Vendor Management and CRM and Complaints Management Section in accordance with the approved standard operating procedures and business targets. •Develops sou

Position Summary The Complaints Management Officer (CMO) is responsible for overseeing the end-to-end handling of customer complaints to ensure timely resolution, regulatory compliance, and continuous improvement of service quality. The CMO plays a key role in identifying systemic issues and recomme

Locations: BGC, Taguig Corporate Title : Junior Officer to Senior Manager Work Arrangement: Hybrid The Customer Experience Team is looking for experienced professionals to join us in Taguig with the role of Customer Experience Complaints Governance The CX Complaints Oversight Manager reports directl

Makati Medical Center

A. Job Description The Unit Manager for Complaints Management oversees the operations of the unit and ensures proper processing of feedback and complaints from receipt to resolution. B. Qualifications Graduate of any Healthcare related course At least 5 years of work experience in customer service,

Job Purpose Assists the Department Head in handling the resolution of customer complaints, inquiries and follow ups thru email and CRM facility by ensuring timely fulfillment based on agreed SLA, accurate documentation, and compliance with the internal policies and regulatory policies. Oversees the

Maya

A leading financial services platform in the Philippines is seeking a Senior Quality Assurance Complaint Associate to manage customer complaints related to credit products. This role involves ensuring timely investigations while maintaining clear communication with customers. The ideal candidate sho

Atome

A financial services company in Metro Manila is seeking a QA Supervisor to manage collections-related complaints and ensure compliance with industry regulations. The ideal candidate should have over 2 years of experience in complaints handling, strong supervisory skills, and knowledge of relevant re

Atome

Job Title: QA Supervisor (Complaints Supervisor) Department: Collections Department Reporting Line: Collections - Training and Quality Manager Key Responsibilities Supervise the end-to-end handling of collections-related complaints, ensuring timely resolution in accordance with company policies and

Fruitas Holdings, Inc.

Duties And Responsibilities Maintains the venue's cleanliness at all times. Accurately take food and beverage orders. Respond promptly to guest needs or concerns. Handle complaints courteously and inform management if needed. Ensure an overall pleasant dining experience. Minimum Qualifications At le

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportu

Remitly

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportu

A leading company in the FMCG industry based in Quezon City is seeking a dedicated professional to manage customer complaint investigations. The role involves documenting and analyzing complaints, coordinating with cross-functional teams to implement quality standards, and supporting special project

Abbott

A leading healthcare company in Metro Manila is seeking a Product Quality Assurance Analyst. This role involves managing customer complaints, conducting thorough analysis, and ensuring compliance with quality standards like GMP and ISO 13485. Candidates should have a Bachelor's degree in a natural s

A premium BPO company in Makati City is searching for a Customer Service Representative. The ideal candidate should have at least 2 years of BPO experience, preferably in customer complaints or escalation, and be proficient in English. This role emphasizes customer support, requiring strong communic

RELX

The Customer Service CXC for API and DaaS is a specialized, high-impact role focused on delivering expert-level technical support and an exceptional customer experience for our API platform and data services. This role works at the center of multiple stakeholder groups, partnering closely with Engin

Atome

Key Responsibilities Receive and manage customer complaints, ensuring prompt and effective resolution in accordance with company standards. Engage directly with customers to gain a clear understanding of their concerns and provide professional, customer‑centric solutions. Handle escalated and high‑p

Atome

A leading fintech company in Metro Manila seeks a customer complaint handling specialist to manage customer concerns and ensure satisfaction. You will engage with customers, analyze complaint trends, and prepare reports for management. Ideal candidates have at least one year of relevant experience,

Overview The Senior Quality Assurance Complaint Associate for Credit Operations manages customer complaints related to credit products from intake to resolution. The role ensures timely, fair, and compliant investigations and outcomes, maintains clear communication with customers, escalates complex

Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unl