Knowledge Base Maintenance - 22+ job offers

Who we are. At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and hu

*Who We Are.** At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and

Discover your 100% YOU with MicroSourcing! Position: Technical Support Lead Location: Mall of Asia, Pasay Work setup & shift: Hybrid | Shifting Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! key role in driving team performance and engagement while s

Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue an

Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue an

Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue an

About your new role: We’re looking for a detail-oriented and resourceful HR Specialist to support our growing global workforce across multiple countries. This role plays an important part in ensuring smooth day-to-day HR operations for international employees and contractors engaged through global p

Position Description Serve as the initial point of contact for all IT-related inquiries via phone, email, chat, or ticketing system. Log, categorize, and prioritize incidents and service requests in the IT Service Management (ITSM) system. Troubleshoot and resolve Level 1 technical issues, including

Wipro

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards

CohnReznick Philippines, Inc.

Job Description Key Responsibilities Team Leadership & Operations Build, lead, and coach a growing team of representatives (2) Develop staffing plans and schedules to cover US hours; manage breaks, rotations, and on-call coverage. Conduct regular performance reviews, quality calibration sessions, an

Discover your 100% YOU with MicroSourcing! Position: Knowledge Base Analyst - ServiceNow Location : BGC, Taguig Work setup & shift: Onsite | Dayshift Be a part of something big at Microsourcing! We're building a new team to support a dynamic challenger in the Australian telco space; a company commit

Slipstream IT

At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the d

MicroSourcing

*Discover your 100% YOU with MicroSourcing!** Position *Knowledge Base Analyst - ServiceNow** Location *: BGC, Taguig** Work setup & shift *Onsite | Dayshift** *Be a part of something big at Microsourcing!** We're building a new team to support a dynamic challenger in the Australian telco space;

Guesty

Guesty is seeking outstanding CX professionals who love helping customers while shaping the future of AI-assisted support. In this hybrid role, you’ll continue to deliver exceptional service to enterprise clients while also ensuring that our AI responds accurately and building the knowledge base it

Guesty

Guesty is seeking outstanding CX professionals who love helping customers while shaping the future of AI-assisted support. In this hybrid role, you’ll continue to deliver exceptional service to enterprise clients while also ensuring that our AI responds accurately and building the knowledge base it

Zywave

Brief Description Zywave provides unique, industry-leading solutions for insurance brokers, and is hiring a Customer Support Specialist to help maintain our level of excellence. A Zywave Customer Support Specialist will provide problem resolution for partners in a fast-paced and evolving environment

Discover your 100% YOU with MicroSourcing! Position: Knowledge Base Analyst - ServiceNow Location : BGC, Taguig Work setup & shift: Onsite | Dayshift Be a part of something big at Microsourcing! We're building a new team to support a dynamic challenger in the Australian telco space; a company commit

Discover your 100% YOU with MicroSourcing! Position: Knowledge Base Analyst - ServiceNow Location : BGC, Taguig Work setup & shift: Onsite | Dayshift Be a part of something big at Microsourcing! We're building a new team to support a dynamic challenger in the Australian telco space; a company commit

Cyberbacker Careers

Someone who is friendly, professional, and great at handling communication. Serves as the first point of contact for the business—answering inquiries, guiding clients, and connecting people to the right departments. Keeps information updated, logs interactions, and helps create a smooth, positive ex