Shift Supervisor - 3,337+ job offers

Essential Skills / Requirements / Personality Traits: · Analytical Skills: Ability to use systematic, disciplined and data driven methods that get to root causes and solution identification. · Quality: Demonstrates accuracy and thoroughness and overall quality of work per the requirements specified

Qualifications: Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision Willing to work in 24x7 environment Good Analytical & Coordination skills are essential. Basic Customer service skills Basic understanding of Computers and Trouble shoot

Qualifications: Graduate / Postgraduate preferably with at least 2 years of experience in Retail Industry and good academic profile. Minimum of 5 years' experience in any Voice Customer Service account. Analytical Skills: Ability to use systematic, disciplined and data driven methods that get to roo

Job Duties Supervise day-to-day operations of the KYC outreach team, ensuring SLAs and quality standards are met. Monitor outreach volumes, productivity, and turnaround times. Provide coaching, mentoring, and performance feedback to team members. Conduct regular team huddles, training sessions, and

Qualifications: Bachelor's Degree 3-4 years TL experience Willing to work in 24x7 environment Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision Good Analytical & Coordination skills are essential. Basic Customer service skills Basic un

Minimum Qualifications: Language Proficiency: Written and Verbal proficiency in Spanish and English Educational Attainment: Completed at least 2 years in college Work Experience: at least 3 - 5 years of CSR Bilingual Experience Leadership Experience: 1 - 2 years experience as a Team lead in a BPO co

Educational Requirement: Completed any Bachelor's Degree Relevant Experience: Strong experience in MIS and BPO/ Shared Service Industry Experience in generating and analyzing operational/ performance/SLA reports and dashboards Intermediate/ Advance Knowledge in Microsoft Excel/ Excel Macro/ VB Macro

CLEVR PH

Qualifications: -4-8 years of experience in healthcare revenue cycle management, with a specific focus on coding and clinical denials, accounts receivable, and team leadership. -Deep understanding of medical coding (ICD-10, CPT, HCPCS) and clinical denials, payer medical necessity policies, and clin

HelloFresh

The Role At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to wo

Nezda Technologies, Inc.

₱42,000 - ₱60,000 /month

Multiple Financial Accounting Roles Hiring! Urgent Hiring START ASAP! Accounts Payable Team Lead Bachelor’s in Accounting/Finance (CPA/CMA preferred) with 5–7 years in AP or Finance Proven leadership experience managing AP teams Strong knowledge of end-to-end AP processes (including imports and brok

HCL Technologies Philippines Inc

The Team Manager is responsible for the daily operation and management of the team in order to ensure organizational effectiveness and efficiency as well as directing, planning, executing and providing oversight to project staff and ensuring progress toward project goals and objectives · Facilitates

Cognizant

Summary: Under supervision, this position is responsible for supporting and coaching the performance of the team through reporting, coaching, monitoring and motivating. Duties include ensuring all designated tasks are handled within the appropriate timeframe in order to meet internal and external SL

TRANSCOSMOS ASIA PHILIPPINES, INC.

₱40,000 - ₱45,000 /month

Core Qualifications: Bachelors degree in any field preferred; Completed at least 2yrs in College Atleast 2 years related experience as a Team Leader. Good Exposure on day to day contact centre operations. Experience handling Tier 2 escalations and complaints Experience handling regulatory complaints

Key Responsibilities: Lead, coach, and manage team performance and development Build reports and dashboards from raw data to track KPIs Analyze data to identify trends and improvement opportunities Propose and implement data-driven solutions and automation Ensure data accuracy, timely reporting, and

EastWest BPO

About Us: Welcome to EastWest BPO , where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including two domestic offices in Ortigas Pasig and San Fernando, Pampanga , as well as two int

ltvplus

MRF: 309082 Is This YOU? Then We Want to Meet You! Daily Operations - Team coaches are hands-on leaders. They make sure correct procedures are followed and routinely provide directions on what to do and how to improve. Training and Subject Matter Experts (Quality Assurance) - Team coaches should be

Ubiquity Global Services

The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer program(s) during a designated shift. This position will assist management with customer escalations and monitoring of critical processes. The Team Leader is responsible for coaching and developi

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business wo

Datamatics Careers- Philippines

Job Title: TEAM LEADER Reports to: Manager Location: Ortigas, Philippines Job Summary The TEAM LEADER is responsible for managing a team of ambassadors whose focus is to provide great customer experience, upsell customers for them to get the best value for their money, and retain customers in the or

TASQ Staffing Solutions

About the job Spanish Bilingual - Team Leader (Taguig) | Onsite Work Setup: Onsite (Taguig) Shift: Shifting Schedule Start Date: Oct-7 Eligibility: Filipino citizen or PH permanent visa holder Qualifications: Proficient in Spanish and English in listening, reading, writing, and speaking (B2-level or