Customer Service | Operations Specialist | Bilingual (PH/ EN/KR) | Digital Systems & Layout
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With a solid foundation in Accountancy and professional experience in B2B coordination and administrative data tracking, I thrive on bringing logical structure and clear communication to digital operations. I combine my financial training with my skills in bilingual communication, Notion database architecture, and digital layout design to streamline workflows and client onboarding. I am dedicated to applying an auditor's attention to detail alongside a creator's innovative problem-solving to deliver highly organized, zero-defect results.
Customer Service Representative - Marcon John Solutions Inc.
(2025-02 - 2026-01)
Managed B2B communications and client onboarding for an average of 250 clients weekly while maintaining a 95% customer satisfaction
Bachelor of Science in Accountancy (BSA) - Accountancy, Business, and Management - National University - Laguna (2025 - 2026)
Secondary Education - Accountancy, Business, and Management - Sto.
School (2023 - 2025)
Primary/Secondary Education - Mother Barbara Micarelli School (2017 - 2021)
Primary Education - Sto.
School (2010 - 2017)
