Aaron Joshua

Managed customer service, email support, and order fulfillment while maintaining a minimum 95% accuracy rate.

Administered

Shopify store operations, including order management and day-to-day e-commerce support. Coordinated with suppliers and logistics partners to ensure efficient order fulfillment and business operations.

Virtual Assistant at FM CO PTY LTD (2026-04 – 2026-08)

• Managed customer service, email support, and order fulfillment while maintaining a minimum 95% accuracy rate.
• Administered Shopify store operations, including order management and day-to-day e-commerce support.
• Coordinated with suppliers and logistics partners to ensure efficient order fulfillment and business operations.

Jr. Data Analyst at STORES SPECIALISTS, INC (2025-08 – Present)

• Gather, clean, and analyze customer and CRM data to identify trends and support business objectives related to customer retention and revenue growth.
• Utilize advanced spreadsheet functions and data management techniques to improve reporting efficiency and data quality.

Growth Intern at HEALTHNOW, INC. (KonsultaMD) (2024-08 – 2024-12)

• Designed web pages for the Business to Business (B2B) website.
• Managed the HubSpot Customer Relationship Management platform.

Information Technology Intern at SGC GROUP OF COMPANIES (2023-07 – 2023-10)

• Assisted the IT Supervisor with troubleshooting hardware and software issues.
• Designed multiple publication materials for various events.

Social Media Manager at SGC GROUP OF COMPANIES (2023-10 – 2024-08)

• Increased brand visibility, and engagement on social media platforms.
• Adept at content creation, community management, and leveraging analytics to optimize the performance of the page.

Bachelor of Science in Computer Engineering – POLYTECHNIC UNIVERSITY OF THE PHILIPPINES - MAIN (2021 – 2025)