Abby Channe Duran

Registered Medical Technologist with 3+ years of clinical laboratory experience spanning hematology, clinical chemistry, immunology & serology, clinical microscopy, blood banking, and microbiology, including a year in laboratory leadership. Proven track record standardizing lab policy across multiple units, maintaining rigorous QA/QC and biosafety compliance, and supporting timely, accurate patient care through precise diagnostic testing. Recently strengthened cross-functional healthcare communication and documentation skills in a virtual healthcare support role, and is now seeking to return to hands-on hospital laboratory practice as a Medical Technologist.

Healthcare Virtual Assistant - HelloRache - Remote (supporting a U.S.-based primary care practice)

(2026-01 - 2026-07)

• Coordinated specialist referrals, patient communications, and appointment scheduling for a high-volume primary care practice, ensuring accurate and timely information flow between patients and providers.
• Tracked and followed up on lab specimens and diagnostic results across external partner labs, maintaining accountability and closing gaps in the testing-to-reporting workflow.
• Maintained detailed, compliant documentation in EMR/practice management systems while safeguarding patient confidentiality under HIPAA standards.
• Supported internal team communication and process coordination, reinforcing the same attention to detail and documentation discipline required in clinical laboratory settings.

Laboratory Manager - Medi Linx Laboratory Inc. - Medical Center Imus

(2024-07 - 2025-01)

• Implemented clinical laboratory policies and guidelines uniformly across all supervised units, achieving 100% compliance uniformity and eliminating operational discrepancies.
• Served as primary point of contact for all clinical laboratory personnel on internal tasks and technical issues, resolving problems to maintain maximum uptime and precision.
• Evaluated and recommended new instruments and technology to improve clinical laboratory operations and testing speed and reliability.
• Performed examinations across Hematology & Coagulation, Clinical Chemistry, Immunology & Serology, Clinical Microscopy, and Microbiology.
• Led planning and execution of internal clinical laboratory management activities and enforced disciplinary actions as needed.
• Machines handled: Sysmex XN-550 Automated Hematology Analyzer, Sysmex CA-600 Series Automated Blood Coagulation Analyzer, Abbott ARCHITECT i1000SR Immunoassay Analyzer, Vitros 350 and Vitros XT3400 Chemistry Analyzer, Bio-Rad D10 Hemoglobin Testing System, Wondfo Finecare Immunofluorescence Platform, Abbott i-STAT Blood Analyzer, Erma EL120 Electrolyte Analyzer, Urit 500B.

Section Head, Microbiology - Medical Center Imus - Medical Center Imus

(2024-04 - 2024-07)

• Led microbiology operations, overseeing complex diagnostic workflows and ensuring reporting accuracy for physicians.
• Processed specimens and identified bacterial pathogens through conventional and semi-automated microbial identification systems, performing additional/special tests including antibiotic susceptibility testing.
• Validated microbial results and antibiotic susceptibility data to support timely patient treatment; enforced QA/QC protocols and biosafety standards for total regulatory compliance.
• Prepared culture media and reagents; performed bi-monthly inventory of microbiology supplies and antibiotic quality control testing.
• Oversaw analysis and interpretation of microbiological test results, ensuring accurate and timely reporting to physicians and patients.
• Experience with automated systems: BD Phoenix M50, BD BACTEC FX40.

Staff Medical Technologist (Generalist) - Medical Center Imus - Medical Center Imus

(2023-02 - 2024-04)

• Conducted and analyzed laboratory tests across Blood Banking, Hematology, Clinical Chemistry, Immunology & Serology, Clinical Microscopy, Microbiology, and Phlebotomy to assist in diagnosis, treatment, and disease prevention.
• Maintained accuracy in specimen processing and data entry, strictly adhering to laboratory protocols to prevent errors.
• Performed daily calibration and maintenance of automated analyzers, troubleshooting technical issues to ensure continuous operational uptime.
• Correlated laboratory findings with clinical data, identifying critical values and promptly notifying healthcare providers to facilitate urgent patient care.
• Upheld strict patient confidentiality in the handling of sensitive medical records and diagnostic data.
• Machines handled: Mindray Auto Hematology Analyzer BC-6800 and BC-5150, ARCHITECT i1000SR Immunoassay Analyzer, Vitros Chemistry Analyzer, Clover A1c Analyzer, Lifotronic H8 Hemoglobin Analyzer, Lifotronic eCL8000, Wondfo Finecare Immunofluorescence Platform, Behnk Elektronik Thrombolyzer.

Bachelor of Science - Medical Laboratory Science - University of Baguio (2017 - 2021)