Abegail Dy
Team Member at Dairy Queen – Assigned at TriNoma Mall
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About
Experienced with managing customer interactions and resolving inquiries. Utilizes effective communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive customer relationships and adapting to dynamic environments.
Experience
Team Member at Dairy Queen – Assigned at TriNoma Mall - Philippine Pizza, Inc. - TriNoma Mall
(2013-09 - 2014-04)
Customer Care Officer: Outbound (CSAT for Globe Telecommunications) - Pilipinas Teleserv
(2014-10 - 2016-03)
Customer Relation Specialists – Inbound (Logistic) - LBC Express Inc
(2016-04 - 2020-07)
Customer Representative – Inbound (Financial Account) - FIS Global Solutions
(2020-07 - 2021-01)
Technical Support – Blended (Email, Chat, Outbound/Inbound — Remittance) - I-Remit, Inc.
(2021-03 - 2021-09)
Service Desk Rep Entry – Retail/E-commerce Account (Email and Chat) - Safeway Philtech Inc.
(2021-11 - 2026-02)
Freelance – Phone Validator Specialists – Outbound - TitanX
(2026-02 - 2026-04)
Education
Bachelor of Hotel and Restaurant Management - Hotel and Restaurant Management - Martinez Memorial Colleges (2010 - 2014)
Secondary - Timoteo Paaez High School (2008 - 2010)
Secondary - Pedro E. Diaz High School (2006 - 2008)
Primary - Alabang Elementary School (1999 - 2006)
