Abigail De Castro

Results-driven Procurement and Sourcing Professional with more than 10 years of experience in strategic sourcing, purchasing operations, supplier management, and compliance auditing within the manufacturing industry. Proven track record in negotiating cost-effective contracts, improving supplier performance, organizing competitive bidding activities, and supporting business growth through effective sourcing strategies. Experienced in handling indirect procurement for consumables, machinery, facilities, jigs and fixtures, and contract-based requirements.

Strong background in ISO compliance, JSOX auditing, and cross-functional collaboration with logistics, finance, production, and operations teams

Strategic Sourcing Specialist - HI-P PHILIPPINES TECHNOLOGY CORP

(2021-03)

• Lead strategic sourcing activities for indirect materials, facilities, warehouse equipment, and jigs & fixtures.
• Manage supplier sourcing, RFQ, bidding, and contract negotiations to achieve cost savings and operational efficiency.
• Evaluate supplier performance and ensure compliance with company standards.
• Collaborate with cross-functional teams to support production and business requirements.
• Analyze procurement trends and identify sourcing improvement opportunities.
• Manage sourcing activities for indirect materials, facilities requirements, jigs and fixtures, and operational services.
• Identify, evaluate, and develop reliable suppliers based on quality, pricing, delivery performance, and compliance standards.
• Lead supplier negotiations for pricing, payment terms, and contracts to achieve cost savings and operational efficiency.
• Analyze procurement trends and sourcing data to identify opportunities for process improvements and cost optimization.
• Coordinate closely with production, logistics, finance, and engineering teams to align sourcing strategies with business requirements.
• Monitor supplier performance and resolve issues related to delivery, quality, and compliance.
• Support business expansion and new project requirements through strategic supplier sourcing.
• Ensure procurement activities comply with company policies and regulatory requirements.

Purchasing Supervisor - EPSON PRECISION PHILIPPINES INC.

(2014-05 - 2020-06)

• Managed strategic sourcing and purchasing activities for operational and production requirements.
• Lead supplier negotiations, bidding activities, and contract management.
• Maintained supplier relationships to ensure quality, delivery, and cost targets are achieved.
• Implemented purchasing procedures aligned with ISO and company standards.
• Supported budget planning and procurement cost reduction initiatives.
• Supervised daily purchasing operations and ensured timely procurement of operational requirements.
• Led negotiations for major purchasing activities, contracts, and supplier agreements.
• Organized competitive bidding activities for special projects and high-value requirements.
• Maintained purchasing procedures aligned with ISO standards and company policies.
• Coordinated with suppliers to expedite deliveries and resolve shortages, quality concerns, and urgent supply issues.
• Supported departmental budget planning and efficient resource utilization.
• Prepared purchasing schedules to support operational requirements and production timelines.

Supervisor – Certified Separate Evaluator for JSOX Audit - EPSON PRECISION PHILIPPINES INC.

(2020-06 - 2021-03)

• Performed independent evaluations to ensure compliance with company regulations and JSOX standards.
• Coordinated internal audit activities and supported external audit requirements.
• Conducted risk assessments related to financial reporting reliability.
• Monitored compliance activities across departments and identified improvement opportunities.
• Developed recommendations to strengthen internal controls and data management processes.

Inventory Associate - MILADAY JEWELS INC.

(2012-05 - 2014-05)

• Monitored inventory movement and maintained accurate stock reports using SAP.
• Conducted weekly audits for multiple store locations across Metro Manila.
• Reconciled physical inventory counts against system records.
• Prepared daily, weekly, monthly, and annual inventory reports.
• Supported stocktaking activities and monitored daily sales transactions.

Customer Service Representative - Teletech Lipa

(2011-08 - 2012-05)

• Handle inbound and outbound calls related to customer inquiries, product support, service requests, and complaints.
• Provide accurate and complete information based on company guidelines and procedures.
• Resolve customer concerns in a timely and empathetic manner, ensuring high customer satisfaction.
• Escalate complex issues to the appropriate department or supervisor when necessary.
• targets, including AHT (Average Handling Time), CSAT (Customer Satisfaction Score), and FCR (First Call Resolution).
• Follow call scripts, communication protocols, and quality standards during every interaction.

Bachelor's/College Degree - Business Administration major Management - AMA Computer College - Lipa Campus (2007-06 - 2011-04)