Adrian Sequite

IT Support Specialist and Junior IT Administrator with 12+ years of experience in technical support, hardware/software troubleshooting, network setup, CCTV installation, and IT operations. Proven background in managing service tickets, supervising support teams, and implementing technical solutions across multiple branches.

IT Assistant at Moreh Academy (2025-05 – Present)

• Supervised Tier 1 & Tier 2 technical support operations.
• Managed service tickets, updates, and closing reports.
• Handled hardware troubleshooting, repair, and emergency maintenance.
• Installed and configured computers and network connection.
• Oversaw inventory, preventive maintenance and software installation.
• Managed biometric report submissions and assisted with network equipment installation.

Freelance IT Support / Contractor at Freelance IT Support / Contractor (2024-02 – 2025)

• Provides on-site and remote IT support for clients.
• Handles Wi-Fi setup, POS configuration, system formatting, and user/email account setup.

Junior IT Administrator at Andoks Litson Corporation (2011-12 – 2024-02)

• Supervised Tier 1 & Tier 2 technical support operations.
• Managed service tickets, updates, and closing reports.
• Handled hardware troubleshooting, repair, and emergency maintenance.
• Installed and configured computers, networks, and POS systems.
• Monitored CCTV for head office and warehouses.
• Oversaw inventory, preventive maintenance, software installation, and antivirus updates.
• Managed biometric report submissions and assisted with network equipment installation.

IT Assistant at Infoworks IT Solutions and Computer Services (2006-09 – 2009-03)

Part-Time

• Provided end-user support including file management, printing, scanning, and video conferencing.
• Assisted with hardware maintenance and internal component checks.
• Performed system maintenance such as disk cleanup and defragmentation.
• Installed software updates and assisted the IT Specialist.

BS in Information Technology – Philippine Christian University (2006 – 2010)