Aerin Lee

A licensed Nurse and Teacher, has experience in administrative work, well versed in Microsoft Office, organized and fluent in English and Tagalog. Willing to learn and easy to train.

Process Associate / CPC Medical Coder / Contact Tracer at UST Global (2019-01 – 2022-12)

• Approves and denies medical insurance claim
• Process medical insurance appeals
• Contact tracing nurse for Trinity College and Quinnipiac University in Connecticut USA
• Does calls for contact tracing and check ins with quarantined patients during the pandemic
• Approves and denies procedure request based on individual medical plan coverage and exclusions
• Reviews specific individualized medical plans
• Prepares medical notes for USRN medical review of procedure requests
• Speaks with US nurses and doctors to obtain medical and clinical information of patients
• Computes co-pays for New York clients
• Creates manual letters for New York patients, doctors and facility

Associate Clinical Administrative Coordinator (2015-01 – 2016-12)

• Approves and denies medical insurance claim
• Process medical insurance appeals
• Contact tracing nurse for Trinity College and Quinnipiac University in Connecticut USA
• Does calls for contact tracing and check ins with quarantined patients during the pandemic

Customer Service Representative (Universal Freight CSR) (2011-01 – 2012-12)

• Universal agent
• Shipping Agent
• Answering calls and assisting American customers regarding shipment issues
• Scheduling pick-ups, tracking shipments and handling billing issues for our Corporate American Market
• Submits reports of incidents and complaints regarding damaged and lost shipments
• Calculates shipping costs
• Gives information about estimated time of arrival of shipments
• Guiding customers with general information about the company and opening new accounts for freight shipments

Bachelor of Science in Nursing in Nursing – Metro Subic College Inc (2007-01 – 2010-12)

Bachelor of Education in Education – St. Joseph College Olongapo (2014-01 – 2014-12)