Aeron De Peralta

Short-Term Rental Operations Specialist with 3+ years of experience supporting guest reservations and daily operations for a 44-property U.S. vacation rental portfolio generating $3M+ in gross reservation income. Managed 300+ monthly reservations across Airbnb, VRBO, Booking.com, and direct booking channels, handling inquiries, booking changes, special requests, property issues, and maintenance coordination. Known for responsive communication, accurate reservation management, and proactive issue resolution in fast-paced remote hospitality environments.

Experienced with Hospitable, Google Workspace, Slack, and Notion.

Short-Term Rental Operations Specialist - The Cabin Fairy - Western North Carolina, USA | Remote

(2023-01 - 2026-04)

Vacation Rental Property Management

• Managed 300+ monthly reservations across a 44-property portfolio, processing booking modifications, guest inquiries, special requests, check-in/check-out coordination, and reservation communications across Airbnb, VRBO, Booking.com, Hospitable, and direct booking channels.
• Resolved guest inquiries, escalations, and property issues across 44 properties, coordinating with homeowners, cleaners, maintenance vendors, and property managers to address access issues, Wi-Fi connectivity, maintenance requests, reservation changes, and same-day operational concerns.
• Coordinated listing updates, calendar changes, housekeeping turnovers, work orders, guest communications, and reservation documentation while supporting $3M+ in gross reservation income and contributing to a 51.45% increase in portfolio performance.

Creative & Digital Media Specialist - Freelance - Manila, Philippines

(2023-09 - 2026-06)

• Coordinated client communication, scheduling, documentation, and project workflows across 20+ projects, maintaining accurate records and delivering projects within agreed timelines.
• Produced 30+ marketing assets while managing client feedback, revisions, digital files, and project documentation to support accurate and timely project delivery.

Photojournalist and Designer - The Philippine Artisan - Manila, Philippines

(2023-09 - 2026-06)

• Covered 20+ university events and collaborated with editors, writers, and contributors to publish 8 newspaper issues under strict editorial deadlines.
• Designed 30+ publication layouts, promotional materials, and editorial graphics while coordinating revisions and maintaining organized production files.

Bachelor of Science - Architecture - Technological University of the Philippines