Aileen Jane Subrabas
Lawyer
About
Licensed Philippine Attorney with experience in legal advisory, legal research, contract drafting and review, litigation support, and regulatory compliance. Backed by more than 10 years of BPO experience, bringing strong communication, client relations, and operational problem-solving skills. Experienced in collaborating stakeholders to provide practical, business-focused legal solutions in fast-paced environments.
Experience
Lawyer - Ursal-Pascual Managbanag & Partners
(2024-04)
- Draft, review, and negotiate contracts, legal opinions, pleadings, and other legal documents.
- Conduct comprehensive legal research and prepare contracts and/or pleadings supporting litigation
- Draft, revise, and review corporate instruments and commercial contracts ensuring compliance with legal requirements and business objectives.
- Acted as primary liaison with government offices to secure permits and licenses.
- Represent clients before courts, administrative agencies, and government offices.
Customer Service Associate (Voice and Chat) - Accenture, Inc., Philippines
(2018-05 - 2024-02-12)
- Resolved 50+ complaints and escalated calls daily by employing a consultative approach, resulting in 90% customer satisfaction rating.
Customer Service Representative - Qualfon, Inc., Philippines
(2013-08 - 2018-05)
- Promptly helped customers in solving logistical, informational, or product-related questions.
- Worked side by side with Supervisors and Trainers in providing direct assistance to new hires and tenured agents.
Legal Research and Document Preparation Assistant - Centeno Professional Services - California, USA – Remote
Assist with legal research, document preparation, and case management
Paralegal for National and Local Elections - Cebu City - Cebu City
(2022 - 2022)
Education
Juris Doctor - University of San Jose Recoletos- Cebu (2023)
Bachelor of Arts - Political Science - University of San Jose Recoletos- Cebu (2011-04)
Bachelor of Arts - Political Science - Mindanao State University- Iligan Institute of Technology Iligan City
