Aileen Jane Subrabas

Lawyer

Cebu City, CebuMember since October 27, 2025

Litigation Support

About

Licensed Philippine Attorney with experience in legal advisory, legal research, contract drafting and review, litigation support, and regulatory compliance. Backed by more than 10 years of BPO experience, bringing strong communication, client relations, and operational problem-solving skills. Experienced in collaborating stakeholders to provide practical, business-focused legal solutions in fast-paced environments.

Experience

Lawyer - Ursal-Pascual Managbanag & Partners

(2024-04)

Draft, review, and negotiate contracts, legal opinions, pleadings, and other legal documents.
Conduct comprehensive legal research and prepare contracts and/or pleadings supporting litigation
Draft, revise, and review corporate instruments and commercial contracts ensuring compliance with legal requirements and business objectives.
Acted as primary liaison with government offices to secure permits and licenses.
Represent clients before courts, administrative agencies, and government offices.

Customer Service Associate (Voice and Chat) - Accenture, Inc., Philippines

(2018-05 - 2024-02-12)

Resolved 50+ complaints and escalated calls daily by employing a consultative approach, resulting in 90% customer satisfaction rating.

Customer Service Representative - Qualfon, Inc., Philippines

(2013-08 - 2018-05)

Promptly helped customers in solving logistical, informational, or product-related questions.
Worked side by side with Supervisors and Trainers in providing direct assistance to new hires and tenured agents.

Legal Research and Document Preparation Assistant - Centeno Professional Services - California, USA – Remote

Assist with legal research, document preparation, and case management

Paralegal for National and Local Elections - Cebu City - Cebu City

(2022 - 2022)