Ailene Selpo
Safety Officer
Talent
CalambaMember since September 23, 2026
ResearcherMS OfficeMS ExcelMultitaskingAdaptabilityProblem-Solving Skills
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ResearcherMS OfficeMS ExcelMultitaskingAdaptability
About
To obtain a challenging and rewarding position where I can utilize my skills and experience to contribute to the success of the organization.
Experience
Cashier at KANIN BAWANG (2021 – 2021)
- Greeting customers and handling complaints smoothly
- Active listening: paying attention to customer requests.
- Financial Skills: attention to detail when tracking daily transactions
- Operational Skills: monitored and restocked merchandise displays to maximize product visibility.
Customer Service Representative at STRAIVE (2025-01 – 2026-12)
- Multi-chat handling, being able to reply to two customers at the same time without making errors
- Handling irate customers and resolving the problem without escalating
- Speed typing skills, handling 40+ chats or 80+ emails daily while maintaining a 100% resolution rate.
- Stress Tolerance and emotional resilience by consistently hitting a CSAT score in a complex submission issue
Education
– Tinambac South Central School II (2008 – 2014)
– Don Servillano Platon Memorial National High School (2014 – 2020)
– Calabanga Community College (2022 – 2024)
Skills
Safety Officer
