Aiza Mimbala

To secure a dynamic and challenging position that will maximize my skills, knowledge, and experience while contributing to the organization's growth and success. I aim to continuously enhance my capabilities and pursue opportunities for professional development.

Technical Support Representative - Full Potential Solutions

(2025-01 - 2026-08)

• Handled customer inquiries, provided effective solutions, and ensured overall customer satisfaction through excellent service and support.

Research Marketing Agent - Dynata Cebu

(2024-04 - 2024-12)

• Handled outbound calls to a variety of clients to hear their opinions based on the project provided.

Virtual Assistant/Personal Assistant - Freelancer

(2023-09 - 2024-03)

• Managed administrative tasks such as email correspondence, scheduling, and data entry to ensure smooth daily operations.

Technical Support Representative - VXI Global Holdings Inc.

(2022-08 - 2023-08)

• Assisted customers in troubleshooting technical issues, ensuring prompt resolution to enhance customer satisfaction.

Appointment Setter - Relief Medical Center

(2022-04 - 2022-07)

• Scheduled patient appointments and followed up on inquiries to maintain an organized calendar.

Customer Service Representative - iQor Philippines

(2021-01 - 2022-02)

• Handled customer inquiries and complaints, providing effective solutions to ensure a positive customer experience.

Bachelor of Science - Nursing - Davao Doctors College

Senior High School - STEM - Davao Doctors College (2018-04)