Aleena Aquino

Regional Sales Coordinator at Central Affirmative Co., Inc. (2025-09 – Present)

Coordinate and monitor sales operations and performance across assigned retail stores within the Central Luzon area.
Conduct regular store visits and ocular inspections to assess sales performance, merchandising, inventory, store compliance, and overall operational conditions.
Monitor daily sales against targets and prepare sales updates, reports, and performance summaries for management.
Coordinate with Sales Coordinators, Store Personnel, Retailers, Mall Administration, Contractors, and other stakeholders to ensure smooth store operations.
Assist in managing store openings, ingress activities, product deliveries, displays, fixtures, equipment, and other operational requirements.
Ensure proper implementation of company promotions, merchandising standards, pricing, and other sales initiatives across assigned accounts.
Identify operational concerns and coordinate appropriate corrective actions, including maintenance, repairs, replacements, and other store requirements.
Prepare and submit incident reports, delivery reports, ocular reports, sales updates, and other necessary documentation.
Support and coordinate support-selling activities during store openings, promotions, and other sales events.
Maintain effective relationships with retailers and mall management while addressing concerns and ensuring timely resolution of operational issues.
Monitor compliance with company policies and store requirements to maintain proper brand presentation and operational standards.

Counter Service Professional / Cashier at SM Cabanatuan City Department Store (2025-03 – 2025-08-16)

Handling transactions, Cash management, and Excellent customer service
Accurately handled an average of 120 customer transactions daily, maintaining 99% accuracy by manually tallying and scanning items to prevent errors.
Resolved customer inquiries and concerns with a satisfaction rate of 99%, contributing to improved customer retention and positive shopping experiences.
Clearly explained the benefits of using a SMAC card, such as earning reward points and receiving exclusive discounts.
Ensured easy retrieval and proper filing of records, supporting transparency and smooth day-to-day operations.
Proactively memorized ongoing store promotions to confidently and accurately offer them to customers at the counter.
Accurately logged relevant entries on the log-in sheet, ensuring every document declared is tracked and accounted for.

Business Owner & Co-Founder at Chippie's Delightful Delicacies (2024-01 – 2024-05)

Spearheading Operations, Finances, and Customer Success
Oversaw all aspects of business operations, ensuring consistent product quality and achieving a 95% customer satisfaction rate through regular quality checks and feedback implementation.
Managed financial records and implemented sound accounting practices, resulting in a 14.29% increase in profit.
Cultivated exceptional customer relationships, achieving a 100% repeat customer rate and garnering positive feedback.

On-The-Job Trainee at Cabanatuan City Water District (2024-01 – 2024-05)

Demonstrated responsibility and initiative within a collaborative team environment.
Delivered exceptional assistance, achieving a 97% performance rating during the training period.
Improved departmental efficiency by supporting day-to-day operations and maintaining 100% inventory accuracy.
Collaborated effectively with teams to enhance workplace productivity and understanding of processes.
Designed and implemented improvements in material handling, resulting in streamlined workflows

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