Alfie Serafin

Customer-focused Business Administration graduate with experience in customer service, sales, inventory management, and administrative support. Strong communication, organizational, and problem-solving skills with the ability to assist customers and support daily operations.

Inventory Assistant (OJT/Extended Internship) - City General Services Office

(2025-11 - 2026-05)

• Assisted in government inventory validation and record checking.
• Encoded inventory data using excel and prepared organized reports.

Sales Promoter / Team Leader - OPPO Philippines

(2018-01 - 2021-12)

• Assisted customers and promoted products to achieve sales targets.
• Delivered quality customer service and product recommendations.

Sales Associate - Store Specialist Inc.

(2017-01 - 2018-12)

• Assisted 30-40 customers daily and handled sales transactions.
• Maintained product organization and stock monitoring.

Sales Representative - Vionic Medical Footwear

(2016-01 - 2017-12)

• Recommended suitable footwear based on customer needs.
• Handled customer service and sales transactions.

Customer Service Representative - PanAsiatic Solutions

(2014-01 - 2015-12)

• Handled inbound customer concerns and inquiries.
• Provided accurate information and customer support.

Bachelor of Science in Business Administration (BSBA) - Operations Management - North Negros College (2022-01 - 2026-12)

Computer Programming - LASALTECH (2010-01 - 2012-12)