Alfred Xavier Cabanes
Loan Officer ll
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About
Detail-oriented and reliable professional with over 8 years of combined professional experience in loan processing, field supervision, data management, community development, and US-based customer service. Skilled in reviewing and verifying information, maintaining accurate records, preparing reports, and following through on tasks without supervision. Strong in documentation, client communication, and meeting deadlines. Fast learner, organized, and committed to delivering quality work.
Experience
Loan Officer ll - Joyful Development Inc.
(2024 - 2026)
- Managed the full loan cycle, sourcing clients, processing applications, conducting credit/background checks, managing payments and overdue accounts, and maintaining accurate, confidential client records. Guided clients through every step of the process.
Community Empowerment Facilitator - Department of Social Welfare & Development
(2023 - 2023)
- Coordinated community infrastructure projects, maintained records, communicated updates to stakeholders, and monitored progress to ensure deliverables were completed on time.
Area Supervisor - Department of Social Welfare & Development
(2020 - 2022)
- Handled Family Assessment and Final Validation across multiple municipalities. Reviewed and verified data from enumerators for accuracy and completeness. Compiled and submitted official reports to the DSWD Regional Office.
Customer Service Representative - Concentric - At&t
(2018 - 2020)
- Handled high-volume inbound calls for US customers, resolved inquiries, met performance metrics, and recorded accurate information.
Education
BACHELOR OF ARTS IN SOCIOLOGY - Sociology - Mount Carmel College (2007 - 2011)
Contact Center Service - American Tesol Institute (2019 - 2019)
High School - Dingalan National High School (1998 - 2004)
