Almel Quijano

Results-driven Lead Generation Specialist with 3+ years of experience in outbound prospecting, appointment setting, and pipeline support. Proven ability to exceed KPIs, generate qualified leads, and support revenue growth. Recognized as a Top Agent for performance and quality. Reliable, detail-oriented, and highly adaptable in fast-paced and remote environments.

Lead Generation Specialist - Buwelo BPO Solutions

(2021-03 - 2023-02)

• Generated and qualified high-volume leads via outbound calls and email outreach
• Booked appointments and identified decision-makers for the sales team
• Consistently met and exceeded KPIs for lead generation and conversions
• Maintained accurate CRM records and ensured data integrity
• Recognized as Top Agent (4x) for performance and quality

Contact Tracer - Department of the Interior and Local Government

(2020-10 - 2020-12)

• Conducted interviews and health assessments with strict confidentiality
• Collected and documented critical case information accurately
• Educated individuals on health protocols and risk prevention

Collections Agent - Itrend Online Services

(2019-09 - 2020-09)

• Managed outbound calls to negotiate payment arrangements
• Reduced delinquency through effective communication and follow-ups
• Maintained accurate records of client interactions and agreements

Outbound Sales Agent - Lynkasia Outsourcing Corp.

(2016-06 - 2017-01)

• Conducted outbound sales calls and assisted in closing deals
• Generated leads and contributed to sales targets

Business & Client Relations Assistant II - Cebuana Lhuillier

(2015-07 - 2016-01)

• Assisted clients with financial transactions and inquiries
• Delivered customer service in a high-volume environment

Bachelor of Science - Banking and Finance - President Ramon Magsaysay State University (formerly Ramon Magsaysay Technological University) (2011 - 2015)