Alyssa Cortez

Technical Writer with 7+ years of experience developing, maintaining, and improving technical and user-facing documentation for software products and services. Skilled in translating complex technical information into clear, accurate, and user-focused content, with hands-on experience collaborating with developers, subject matter experts, and cross-functional teams. Strong background in technical documentation, content editing, standardization, and quality control, with a keen eye for detail and consistency.

Experienced in managing documentation throughout the product lifecycle and adapting content based on product changes, internal requirements, and client feedback.

Technical Writer - Serino Systems, Inc. (August 2020 - September 2026)

• Developed and maintained comprehensive technical and userfacing documentation, including operating guides, instructional manuals, and release notes.

• Translated complex technical concepts and product information into clear, practical, and user-focused documentation.

Technical Writer - Yondu, Inc. (October 2019 - July 2020)

• Collaborated closely with developers and technical teams to create and maintain accurate and consistent product documentation.

• Reviewed technical information and translated complex product concepts into clear and accessible content.

Technical Writer - Saiff Solutions, Inc. (August 2017 - May 2019)

• Developed and maintained technical documentation to support product and project requirements.

• Ensured documentation remained accurate, relevant, consistent, and aligned with project objectives.

CAVITE STATE UNIVERSITY (2012 - 2016)

Bachelor of Arts - Political Science

Cum Laude