Reliable Customer Support Professional with a strong background in email communication. Resolved issues efficiently and ensured customer satisfaction while adapting to changing needs. Delivered results through effective written communication, problem-solving, and collaboration.
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I love breaking systems down to see how they tick—whether it’s parsing complex customer tickets, studying athletic performance metrics, or min-maxing mechanics in a new video game.
As a former email support specialist, I excel at dissecting detailed logs, interpreting complex guidelines, and executing repetitive tasks with consistent high quality. My background in operations has built strong, transferable evaluation skills and a deep familiarity with strict QA rubrics. This training allows me to make objective judgment calls and spot hidden anomalies that others miss, bringing an intuitive edge to analyzing movement data and user experiences.
Fueled by a lifelong passion for sports and video games, I am excited to apply this focused energy toward new opportunities. I am actively seeking roles in AI training/accuracy verification/data annotation/data labeling, Content moderation, Game testing, and Video sports analysis/sports action recognition reviewer, Chat support representative and General transcription.
As an avid gamer and fitness enthusiast, I treat every workout and gaming like a data-driven optimization problem. When I’m not working, you can find me lifting weights, studying sports analytics, or testing mechanics in games.
Let’s connect if your team needs a dedicated and result driven operator.
Savings.com Deal Representative | LizardBear Tasking Inc./TaskUs
09/2015 – 01/2016
-Searched for discounts and sales on various products online and posted deals for online shopping website.
-Collaborated with team members to streamline communication and work flow efficiency
Wish, Mercari, and Depop Email Support Representative | LizardBear Tasking Inc./TaskUs
2016-2026
-Resolved customer inquiries via email, ensuring prompt and accurate responses to enhance sa satisfaction.
-Maintained a high level of accuracy in all email correspondences, ensuring that customers received clear and concise information to address their inquiries effectively.
-Assisted in reducing responses by creating pre-written responses for frequently asked questions from customers
B.S. Computer Science | Systems Technology Institute (STI College)
