Service Analyst
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Operations & Process Analyst with experience in investigations, workflow optimization, escalation management, and cross-functional support.
Service Analyst - Uber
(2024-12)
Operations & Process Analyst with experience in investigations, workflow optimization, escalation management, and cross-functional support.
Subject Matter Expert - Uber - Philippines
(2018-10 - 2024-12)
As a Subject Matter Expert (SME), I am responsible for:
Fraud Specialist - J.P. Morgan - Philippines
(2017-04 - 2018-09)
Subject Matter Expert - Sutherland - Philippines
(2013-12 - 2017-04)
Subject Matter Expert - Technical Support [Microsoft]
Undergraduate - Business Administration, Management and Operations - Holy Angel University (2001 - 2006)
