Andy Pahayahay

Creative and tech-savvy professional specializing in graphic design, executive support, CRM integration (HubSpot), social media management, and custom web applications designed to streamline workflows, improve client communication, and boost business engagement. Experienced in handling day-to-day operations, organizing systems, managing customer relationships, and creating visually impactful branding and digital content. Skilled at combining creativity with technology to help businesses increase efficiency, strengthen their online presence, generate more leads, and deliver a smoother customer experience across multiple platforms.

Executive Assistant, Graphic Designer, Workflow and Project Manager - D&J BUILDERS SURPLUS

(2025-10 - 2026-05)

• Managed executive calendar, scheduling, and communications while creating structured spreadsheets to improve tracking of customers, orders, and follow-ups.
• Implemented CRM systems (e.g., HubSpot) and developed custom web applications to streamline customer management and automate business-specific processes (e.g., hardware installations).
• Produced graphic design assets and marketing materials to strengthen branding, support promotions, and enhance customer outreach.

Social Media Manager, Graphic Designer, Barista - Local Cafe Shop

(2022-01 - 2024-10)

• Developed a content calendar and implemented interactive posts (polls, quizzes, and stories) that resulted in a 40% increase in social media engagement.
• Created visually appealing graphics for promotions and daily posts, increasing the cafe's follower count by 30% within six months.
• Designed and executed a social media campaign for new menu items, contributing to a 20% increase in monthly sales.

Administrator / Virtual Assistant

(2020-02 - 2021-12)

• Handled scheduling, email correspondence, and task coordination, contributing to a 30% reduction in response time for client requests.
• Managed and moderated a Discord community, ensuring smooth communication, resolving member issues promptly.

Bachelor of Science - Information Technology - Carlos Hilado Memorial State University (2021-06 - 2026-06)