Angel Erecillo

Political Science student who developed strong analytical and communication skills through academic training and work experience. Adaptable, people-oriented, and committed to provi

Talent

San PedroMember since July 12, 2026

Strong communication (verbal and written)Active listeningProblem-solvingCritical and analytical thinkingConflict resolutionTime managementAttention to detailUnderstanding policies, rules, and procedures

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Strong communication (verbal and written)Active listeningProblem-solvingCritical and analytical thinkingConflict resolution

About

Experienced retail customer service representative skilled in assisting customers, handling transactions, and ensuring a positive shopping experience through friendly and efficient service.

Experience

CUSTOMER SERVICE REPRESENTATIVE - Alorica Inc.

(2022-01 - 2023-12)

Experienced retail customer service representative skilled in assisting customers, handling transactions, and ensuring a positive shopping experience through friendly and efficient service.

COLLECTION SPECIALIST - Genpact

(2024-01 - 2025-12)

Collection customer service representative experienced in handling payment follow-ups, resolving billing concerns, and maintaining positive customer relationships while meeting collection targets.

Education

Junior High School - Adelina 1 National High School (2016-01 - 2019-12)

Senior High School (K12 Curriculum) - Science, Technology, Mathematics, and Engineering (STEM) - Lyceum of Alabang (2019-01 - 2021-12)

First Year - Undergraduate - Bachelor of Science in Civil Engineering - Technological Institute of the Philippines - Manila (2021-01 - 2022-12)

Fourth Year - Bachelor of Arts in Political Science - The University of Manila (2023-01)

Skills

people-orientedand committed to provi

Reviews

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