Angela Trajano

Rotated in major lab sections: Clinical Chemistry, Hematology, Microbiology, Blood Bank, Clinical Microscopy, Histopathology, Immunology and Serology, and Reception.

Involved in all phases of laboratory workflow: pre-analytical, analytical, and post-analytical Maintained confidentiality and ensured proper handling of patient information.

Medical Technologist Intern at Bataan General Hospital and Medical Center (2024-09 – Present)

• Rotated in major lab sections: Clinical Chemistry, Hematology, Microbiology, Blood Bank, Clinical Microscopy, Histopathology, Immunology and Serology, and Reception.
• Involved in all phases of laboratory workflow: pre-analytical, analytical, and post-analytical
• Maintained confidentiality and ensured proper handling of patient information.
• Communicated effectively with patients and staff, ensuring smooth coordination in a busy lab environment.

Telecommunication Sales Agent at Iqor (2021-06 – 2021-11)

• Delivered exceptional customer service by assisting clients with product selection, service activations, upgrades, and renewals
• Conflict Resolution & De-escalation
• Built and maintained strong customer relationships, ensuring retention and satisfaction

Telecommunication Technical Support and Service at Concentrix (2021-02 – 2021-06)

• Delivered technical support to customers, resolving complex hardware, software, and network issues
• Diagnosed and troubleshot technical problems via inbound calls and remote access tools
• Provided clear step-by-step guidance to customers, ensuring effective issue resolution and user confidence

BS in Medical Technology – Angeles University Foundation (2025)

Senior High School in STEM – Information Communication and Technology High School (2019)