Angelo Alegro

Assisted in front office operations, including guest check-in and check-out procedures Handled telephone calls, responding to guest inquiries and managing service requests efficiently Provided prompt and courteous assistance for guest requests, ensuring high levels of customer satisfaction

On-the-Job Training (OJT) – Hotel Operations - Summit Ridge Hotel - Tagaytay City, Cavite

(2025-12 - 2026-03)

• Assisted in front office operations, including guest check-in and check-out procedures
• Handled telephone calls, responding to guest inquiries and managing service requests efficiently
• Provided prompt and courteous assistance for guest requests, ensuring high levels of customer satisfaction
• Performed bellman duties, including welcoming guests, carrying luggage, and escorting them to their rooms
• Supported housekeeping operations, such as cleaning rooms, replenishing amenities, and maintaining cleanliness standards
• Coordinated with different departments to ensure smooth hotel operations and timely service delivery
• Demonstrated strong communication and interpersonal skills in dealing with guests and team members

Bachelor of Science - Hospitality Management - National College of Science & Technology (2022 - 2026)

Technical Vocational & Livelihood - Hospitality Management - National College of Science & Technology - SHS (2018 - 2020)

Dasmariñas West National High School (2014 - 2018)

Sta.

Cruz Elementary

School (2008 - 2014)