Anggeleng Xx

Motivated BSBA Operations Management graduate with experience in administrative support, customer service, research assistance, data handling, and frontline communication. I am seeking a position where I can apply my organizational skills, adaptability, and ability to manage tasks efficiently while contributing to smooth business operations and positive workplace outcomes across various industries.

Freelance Thesis and Research Consultant at Self-Employed (2023-12 – 2024-03)

• Assisted undergraduate and graduate students in developing, structuring, and editing academic thesis and research papers.
• Provided guidance on literature reviews, research methodology, citations, and academic integrity.
• Helped students clarify arguments, improve academic tone, and ensure logical coherence in long-form writing.
• Reviewed drafts for grammar, clarity, formatting, and adherence to institutional guidelines.
• Offered coaching on topic selection, research questions, and data analysis presentation.

Freelance Academic Tutor at Self-Employed (2017-04 – 2019-10)

• Delivered one-on-one and small group tutoring sessions across subjects including Filipino, Social Studies and Science and Technology.
• Prepared students for exams, quizzes, and standardized tests, while developing supplemental learning materials such as practice worksheets, review guides, and flashcards.
• Provided homework assistance and project guidance while encouraging independent problem-solving.
• Communicated regularly with parents or guardians to provide progress updates and academic recommendations.

Service Crew/Local Store Marketing at Golden Arches Development Corporation (2015-05 – 2019-12)

• Delivered exceptional customer service by promptly and accurately taking orders, addressing customer inquiries, and resolving any issues to ensure a positive dining experience.
• Managed transactions efficiently, including processing payments and handling cash, while maintaining accuracy and adhering to company policies.
• Assisted in maintaining a clean and organized work environment, contributing to overall operational efficiency and customer satisfaction.
• Collaborated with team members to ensure timely service delivery, supporting a seamless and enjoyable experience for every customer.

On-the-Job Trainee (Technical Division) at Commission on Higher Education (CHED) Regional Office IV

600 hours

• Assisted in clerical and administrative tasks such as document sorting, filing, routing, and encoding official communications.
• Supported the Technical Division in processing school documents, permits, and compliance records.
• Helped manage incoming and outgoing communications with higher education institutions (HEIs).
• Conducted data verification and organized reports for monitoring and evaluation.
• Provided frontline assistance to students, parents, and school representatives seeking CHED services.
• Ensured confidentiality and accuracy of records following government standards.

Bachelor's Degree in Business Administration - Major in Operations Management – STI College Lipa (2020 – 2026)

Secondary School Diploma – Mataas Na Kahoy National High School (2010 – 2014)

Primary School Diploma – Paaralang Sentral ng Mataasnakahoy (2004 – 2010)