Anna Diaz-Gazzingan

Results-driven administrative professional with 14 years of corporate experience in administrative operations, sales support, and marketing coordination. Proven expertise in calendar management, documentation, data entry, reporting, and cross-functional communication. Highly organized with strong multitasking and deadline management skills in fast-paced environments.

Proficient in SAP, CRM systems, and Microsoft Excel for data tracking, reporting, and process management. Seeking a remote Virtual Assistant role to leverage extensive administrative support experience, digital communication skills, and operational coordination expertise to improve business efficiency and client satisfaction.

Senior Product Specialist - Getz Healthcare PH

(2025-04 - 2026-04)

Sales and Product Support Specialist

• Contributed to the successful launch and nationwide promotion of a medical device product, supporting marketing coordination and client onboarding initiatives.
• Delivered product presentations, virtual and in-person training sessions, and demonstrations to healthcare professionals, ensuring clear communication and product knowledge transfer.
• Provided real-time operational support during medical procedures, ensuring accurate product usage, compliance with safety standards, and effective coordination with healthcare teams.
• Managed scheduling, client follow-ups, and documentation related to product demonstrations and training sessions.
• Maintained detailed records of client interactions, training activities, and field reports using Microsoft Excel.

Product Specialist - Getz Healthcare PH

(2019-03 - 2025-03)

Territory Sales and Administrative Support Specialist

• Managed territory operations, client communications, and account coordination to achieve sales and performance objectives.
• Built and maintained strong relationships with healthcare professionals and key decision-makers through consistent follow-ups, scheduling, and customer support.
• Executed marketing campaigns, coordinated product demonstrations, and maintained detailed activity reports and CRM records.
• Conducted product presentations and training sessions, ensuring clear communication and accurate documentation of client engagement.
• Monitored sales data, prepared performance reports, and tracked inventory and order status using Microsoft Excel and internal systems.
• Provided administrative support including calendar management, email correspondence, meeting coordination, and documentation management.

Customer Services - Getz Healthcare PH

(2015-04 - 2019-02)

Administrative and Customer Support Specialist

• Processed sales and purchase orders with a high level of accuracy, verifying product specifications, pricing, quantities, and delivery details to ensure data integrity.
• Tracked order status and coordinated with internal teams to support timely fulfillment and resolve discrepancies.
• Managed inbound and outbound customer communications regarding advanced wound care and colostomy products, providing professional and timely assistance.
• Delivered product education and support to clients, ensuring clear communication and customer satisfaction.
• Maintained and updated customer and client records within CRM systems, ensuring accurate data management and documentation.
• Tracked sales leads, monitored opportunities, and supported pipeline management through regular reporting and follow-ups.
• Recorded and documented calls, emails, and meetings to maintain organized communication logs.
• Monitored customer interactions and account history to improve service quality and response time.
• Provided administrative support to sales, marketing, and customer service teams, including data entry, reporting, scheduling, and coordination tasks.

General Marketing Assistant - Goodyear Philippines Inc.

(2013-09 - 2015-01)

Administrative and Marketing Support Specialist

• Provided administrative support for marketing operations, including data entry, documentation management, and report preparation using SAP and Microsoft Excel.
• Maintained accurate digital records, generated performance reports, and ensured data accuracy for operational tracking.
• Coordinated vendor communications, sourcing, and order tracking to ensure timely procurement and nationwide distribution of promotional materials.
• Monitored inventory levels and maintained tracking spreadsheets to support supply management and prevent shortages.
• Assisted in planning, scheduling, and executing marketing campaigns and corporate events, managing timelines and task coordination.
• Communicated with cross-functional teams to provide status updates, resolve issues, and ensure project deadlines were met.
• Supported administrative tasks such as email correspondence, calendar coordination, file organization, and document control.

Accounting Associates - Bhagi's International Trading Corporation

(2011-05 - 2013-07)

Client and Administrative Support Specialist

• Managed client communications via email and phone, maintaining professional relationships and ensuring timely responses to inquiries and issue resolution.
• Processed, tracked, and documented sales orders with high accuracy, supporting on-time fulfillment and operational efficiency.
• Coordinated with internal teams to communicate order status, resolve delays, and address discrepancies, ensuring smooth workflow across departments.
• Performed consignment billing reconciliations, identifying and resolving discrepancies to support accurate invoicing and financial reporting.
• Conducted inventory audits by comparing system data to physical stock counts, identifying variances, and improving inventory accuracy.
• Maintained organized digital records and documentation, supporting operational efficiency, reporting, and data integrity.
• Assisted with administrative tasks including calendar management, email follow-ups, and file organization to optimize team productivity.

Bachelor of Science - Office Administration Major in Office Management - Rizal Technological University (2007 - 2011)