Annellyn Arcilla

Highly organized Administrative and Operations Support professional with over 9 years of experience providing operational coordination, documentation management, reporting, and cross-functional administrative support in logistics, engineering, and corporate environments. Experienced in maintaining operational records, monitoring reports and metrics, coordinating with multiple departments, managing confidential documents, and supporting daily business operations. Recognized for strong attention to detail, excellent organizational skills, and the ability to manage multiple priorities in fast-paced environments.

Administrative / Procurement Officer - Grab Philippines - Western Visayas

(2025-03)

• Maintained 100% accuracy in vendor records and procurement documentation.
• Improved procurement tracking and document organization, reducing retrieval time for operational records.
• Supported on-time processing of invoices and vendor payments through effective coordination with internal stakeholders.
• Enhanced administrative efficiency by maintaining organized procurement trackers and standardized documentation processes.
• Collaborated with cross-functional teams to resolve procurement concerns, monitor request status, and ensure timely completion of operational requirements.
• Assisted managers with administrative tasks, scheduling, documentation, and workflow coordination to support day-to-day business operations.
• Monitored office supply inventory and coordinated replenishment requests to maintain uninterrupted daily operations.
• Ensured compliance with company procurement procedures and maintained accurate records for reporting and operational efficiency.

Virtual Administrative Assistant - Corrosion Engineering Project / Virtual Assistance

(2021-09 - 2025-03)

• Provide administrative and operational support for engineering projects by coordinating documentation, project requirements, and internal communications.
• Prepare invoices, quotations, and project-related documentation while ensuring accuracy and timely processing.
• Maintain organized digital filing systems for contracts, permits, reports, and confidential project records.
• Coordinate follow-ups on pending permits, approvals, and client requirements to support project timelines.
• Prepare operational reports and maintain project documentation for management review.
• Collaborate with internal teams to ensure smooth communication and completion of administrative tasks.
• Assist in maintaining organized records and supporting day-to-day operational activities.

Station Officer - Ninja Van Philippines

(2021-10 - 2024-10)

• Prepared weekly and monthly operational reports to monitor performance, attendance, productivity, and service metrics.
• Maintained organized documentation systems and ensured accurate filing of operational records.
• Coordinated communication among supervisors, team members, and support departments regarding operational updates.
• Tracked daily operational metrics, pending tasks, and follow-up actions to support service level performance.
• Assisted supervisors in monitoring attendance, scheduling, and workforce-related administrative activities.
• Supported daily floor operations by coordinating documentation and administrative requirements.
• Maintained inventory records and monitored operational supplies for uninterrupted daily operations.